We aim to provide the highest quality, patient centred, personal care within a family practice setting. We are committed to preserve and enhance our good reputation and strive to maintain traditional primary care values.
We undertake to:
- Treat you with respect and courtesy at all times
- Create an environment which is safe and friendly
- Provide high quality care in a supportive, non-judgemental, non-discriminatory manner
- Help you to make decisions about your health
- Work in partnership with you, your family and carers, involving you in decision making about your treatment and care
- Promote health through education
- Encourage communication and invite discussion and feedback
- Keep up to date with developments by continuing to learn
- Ensure that all staff have the competency and motivation to deliver the required standards of care
- Operate a zero tolerance against all forms of abuse