Prescriptions

The easiest ways to order repeat prescriptions are:

• using the NHS App
• using the online services linked above : Systmonline

 These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• bring a paper request to the surgery and leave it in the repeat prescription box

Please allow up to 3 working days for your prescription to be processed and sent to your nominated pharmacy.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the practice about your prescription:

• phone our prescription team on 01642 243668 and select option 2 (available between 14:00 - 17:00) 
• submit an eConsult detailing your concerns for the GP to review

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

 They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

 Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges here.

https://www.nhs.uk/nhs-services/prescriptions/nhs-prescription-charges/