You can contact the practice in three ways

All options result in a doctor deciding the best way to help you

ONLINE

eConsult is now the main way to contact us to request non urgent medical advice or administrative help. Click on the eConsult box above to get started. Please provide as much information as possible to help the doctor to decide what help you need and how soon you need to be seen. 

IMPORTANT

If you think you need more urgent medical advice please contact the surgery by telephone. 

If you are unable to use eConsult or do not have access to eConsult via the internet please telephone or call into the surgery in person. A member of our administration team will support you to get the help you need. 

We hope that eConsult will reduce the number of incoming telephone calls  helping us to keep the telephone lines clear for more urgent problems and those patients that are unable to use eConsult online. 

eConsult is available for non urgent requests for medical advice, administration and prescription queries from 7:45 to 6:30 pm Monday to Friday (excluding bank holidays) 

 

BY PHONE

Call between 8:00am and 6:00pm Monday to Friday (excluding bank holiday) on  01642 243668 or 01642 315390.  

 

 

VISIT IN PERSON

Drop in between 7:30am and 6:00pm Monday to Friday (excluding bank holiday)

 

 
 
Both Borough Road and Nunthorpe practice locations close at 6:00pm Monday to Friday. If you need non urgent medical help during the hours of 6.00pm and 6.30pm Monday to Friday your alternative practice location is: Park Surgery,1st Floor, One Life Medical Centre, Linthorpe Rd, Middlesbrough TS1 3QY Or Call 01642 944229.
 
After 6:30pm Monday to Friday please call NHS 111 or in the case of an emergency please call 999
 
The surgery is closed on weekends and bank holidays. 

 

 

 

 

 

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Page last reviewed: 28 October 2025
Page created: 03 November 2022