News

14th May

Practice closure - Staff training Tuesday 14th May 2024 (1PM - 6PM)

Both surgeries will be closed for training between 1pm - 6pm pm on Tuesday 14th May 2024.

If you require urgent medical advice during this time please contact 111 ( Dial 111).

If you have a life threatening medical emergency please call 999. 

We apologise for any inconvenience caused.

30th Oct 2023

Prospective access to your online GP health record information

Most of our patients over 16 will soon be able to see new information added to their GP health record. This includes notes from your GP appointments, test results, medications, and letters from hospitals added to your gp record from 01 November 2023.

You can view this information via the NHS App, or another GP online app you may have chosen to use. If you don't want to see your GP record, please let a member of our team know. You can visit www.nhs.uk/gp-record for more information or visit the online services section of our website for more information.

26th Oct 2022

Urgent Mental Health Support

Do you need urgent Mental Health Support? Call Freephone 0800 051 6171 at any time.

This freephone crisis line is available for people of all ages to call when in mental distress. The line is open 24 hours a day, seven days a week, and you will be offered a series of options to divert you to the most relevant local crisis service.

Alternatively visit the Mind Charity's website Crisis page by clicking here.

Zero Tolerance for aggressive or abusive behaviour at our surgery
13th Apr 2022

Zero Tolerance

With the continued pressure that exists within the NHS, you will understand that Practice staff are exceptionally challenged to meet our patients’ demands.

All our staff want to provide the best possible care. With the unrelenting pressure, we sometimes cannot meet your specific wishes immediately.

As a result, we are seeing an increasing number of incidents when patients behave unreasonably towards our staff, causing considerable distress.

These behaviours must stop.

Any verbal or physical abuse, aggressive, offensive, intimidating, or disrespectful behaviour towards our staff will not be tolerated.
We will follow our Zero Tolerance Policy and act when patients behave inappropriately.

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